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3021 S Tejon St, Englewood, CO 80110, USA
Path to Opportunity for you and Your Family!
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Path to Opportunity for you and Your Family!
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Avoid This Contractor – Poor Workmanship and Even Worse Customer Service The main issue with their work was the demolition. They removed significantly more tile than necessary, causing extensive and unnecessary damage. The bathtub installation was also off by ¾ of an inch from the rear wall, which forced a wall build-out that now sticks out like a sore thumb. My biggest complaint, however, was the plumbing. It turns out the original plumbing wasn’t up to code—a very serious issue that the plumbers failed to mention. Their excuse? They assumed I was on a strict budget. That’s absolutely inexcusable. If budget was a concern, the right thing to do would have been to inform me and let me decide how to proceed. Instead, they made that decision for me. When I raised this with management, they questioned why I waited two weeks to bring it up. Simple: I’m not a plumber. I didn’t know there was an issue until the tile crew discovered it two weeks later. They originally estimated the job at $1,600, but the final bill came to around $2,100. The reason? They claimed extra labor was needed to remove the tub properly. But the damage they caused proves they didn't take those extra steps—they took shortcuts, which led to hundreds of dollars in additional tile repair. To make matters worse, they left screws scattered all over the bathroom and didn’t even reinstall the faucet or shower fixtures. Start to finish, this was a hack job, and their dismissive response to my concerns made it clear they don’t stand behind their work. There are plenty of better contractors out there. Don’t make the same mistake I did—look elsewhere.
I highly recommend working with A Perfect Plumber. I have worked with them on multiple projects over several years and I have always been satisfied with their quality and service. I’m a residential general contractor who likes to do much of the work myself -e.g. design, framing, drywall, trim and even electrical- but not the plumbing! Plumbing is an industry that has changed drastically in the past 50 years and is constantly evolving. I need someone who can come into a remodel, addition or new build with confidence and with experienced manpower to problem solve and get the job done right the first time. A Perfect Plumber has been invaluable to me and my clients in that respect. They do a great job, and they warranty their work. An example of a complicated project that A Perfect Plumber completed to a high standard for one of my projects was expanding an old boiler system as part of an addition I was doing in a mixed use commercial/residential property build in the 1890’s. They successfully met many challenges in designing, sizing and installing that expanded system correctly, in addition to all of the water and gas line work we needed. One huge plus for me when working with A Perfect Plumber is that they have superb office administration, and good employee retention. You can call and actually talk to a person and put in scheduling requests, and over the years I have worked with the same people again and again. They recently implemented a new system that tells you via text who has been assigned to your job and when they’re due to get there. You can even track their arrival in real time. This kind of thing makes my life as a project manager much easier. I find it impressive that A Perfect Plumber continually improves their service, and I hope to continue working with them for years to come.
So many good things to say about A Perfect Plumber! Had a laundry standpipe replaced. Initial call to completed work in less than a week! Great communication! Very reasonable pricing. Personable, yet professional, staff. Incredible clean up after the job. Recommend at the highest level! (And I’m a super critical person raised in the NE). Photos: before (2) and after (1).
I received a text message when Michael was on his way. He was right on time and he was very professional and pleasant!! He made sure I understood the pricing and explained everything he did so I had no questions. He is definitely a hard worker, very polite, and we will definitely be calling A Perfect Plumber the next time we are in need. Thank you for sending Michael our way!!
I've used A Perfect Plumber for my interior design projects as well as for my own home. The team is always professional, focused, and concise... they get the job done. I know they will always recommend the best path forward... whether it calls for some investment in my home, or an easier, more cost-effective solution. They bring me good options and educate me on the pros/cons of each. I feel very comfortable having them in my home and I trust them with all of my plumbing needs. Thank you!