Jason with Aurora Plumbing did a fantastic job! He was on time and very professional. Very nice as well. Made me comfortable and explained the process at each step. I’ve used Aurora Plumbing for a decade or so and been happy with the work done at my home. Highly recommend Jason and Aurora Plumbing.
Denis Pearse
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April 17, 2024
I'd like to express my appreciation for the exemplary service provided by Angel. He arrived promptly - an indication of his professional attitude and respect for the customer's time. His competence and intellect were evident as he swiftly rectified the issue we were facing, demonstrating his proficiency in his field.
Beyond his technical skills, Angel displayed exceptional mannerisms. He was polite and treated our space with the utmost respect, showing courtesy at all times. His services reinforced my view of Aurora Plumbing as a trustworthy and customer-oriented company. I'm deeply grateful to Aurora Plumbing for their quick response in dispatching him.
I must underscore the importance of retaining employees of Angel's caliber. His dedication and diligence contribute to the prosperity of your organization, and individuals like him are pivotal in promoting a positive image for your company. Thus, I encourage Aurora Plumbing to acknowledge and reward his hard work and professional ethos.
Elizabeth B Humbert
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January 23, 2025
We had an appointment scheduled with Aurora Plumbing Company this week. No one called or showed up during the first window we were provided. We called back and were told the window was actually in the afternoon. No one called or showed up in the afternoon. We called back and were told we had to be rescheduled with no explanation. So we were rescheduled for the following morning. Again, no one called or showed up. We ended up cancelling the appointment as it seemed pointless. There are many other plumbers in the area. We have used Aurora Plumbing Company extensively in the past and really loved their service. However, it sounds like they were recently purchased by someone else and it looks like that great customer service is no longer there. It's very disappointing.
Leo
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November 08, 2024
Jason and Charlie with the Aurora plumbing came out today. They replaced our furnace over here at Lowery North Building two unit 107. They did an amazing job. These guys are awesome. Very professional. Very efficient and very clean. Five stars all day. Thank you Jason & charlie
Kemi A
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August 18, 2022
I called APC Plumbing to hire their services based on the recommendation of my insurance company on the issue of a water heater leakage in my home and they sent out a rep (I believe it was Jerry) to come analyze and fix the issue which I paid for. The insurance coy denied my claim after my entire property was ripped apart because they claimed the APC rep that came to do the repair said the issue had been ongoing even though I made the call the 1st time I saw the issue which could not have been what he described. Unfortunately for me, the entire area had been torn apart & the platform destroyed during mitigation so I couldn’t get an expert opinion to do the review. Ive been stuck with a huge repair bill of almost $14k because of his statement. I’m a single mom of a teenager with an elderly mum in the home. We were out of water on our upper level for almost a month, and lived in an unlivable unit from June till august. This has been my worse experience with any company.
Jason with Aurora Plumbing did a fantastic job! He was on time and very professional. Very nice as well. Made me comfortable and explained the process at each step. I’ve used Aurora Plumbing for a decade or so and been happy with the work done at my home. Highly recommend Jason and Aurora Plumbing.
I'd like to express my appreciation for the exemplary service provided by Angel. He arrived promptly - an indication of his professional attitude and respect for the customer's time. His competence and intellect were evident as he swiftly rectified the issue we were facing, demonstrating his proficiency in his field. Beyond his technical skills, Angel displayed exceptional mannerisms. He was polite and treated our space with the utmost respect, showing courtesy at all times. His services reinforced my view of Aurora Plumbing as a trustworthy and customer-oriented company. I'm deeply grateful to Aurora Plumbing for their quick response in dispatching him. I must underscore the importance of retaining employees of Angel's caliber. His dedication and diligence contribute to the prosperity of your organization, and individuals like him are pivotal in promoting a positive image for your company. Thus, I encourage Aurora Plumbing to acknowledge and reward his hard work and professional ethos.
We had an appointment scheduled with Aurora Plumbing Company this week. No one called or showed up during the first window we were provided. We called back and were told the window was actually in the afternoon. No one called or showed up in the afternoon. We called back and were told we had to be rescheduled with no explanation. So we were rescheduled for the following morning. Again, no one called or showed up. We ended up cancelling the appointment as it seemed pointless. There are many other plumbers in the area. We have used Aurora Plumbing Company extensively in the past and really loved their service. However, it sounds like they were recently purchased by someone else and it looks like that great customer service is no longer there. It's very disappointing.
Jason and Charlie with the Aurora plumbing came out today. They replaced our furnace over here at Lowery North Building two unit 107. They did an amazing job. These guys are awesome. Very professional. Very efficient and very clean. Five stars all day. Thank you Jason & charlie
I called APC Plumbing to hire their services based on the recommendation of my insurance company on the issue of a water heater leakage in my home and they sent out a rep (I believe it was Jerry) to come analyze and fix the issue which I paid for. The insurance coy denied my claim after my entire property was ripped apart because they claimed the APC rep that came to do the repair said the issue had been ongoing even though I made the call the 1st time I saw the issue which could not have been what he described. Unfortunately for me, the entire area had been torn apart & the platform destroyed during mitigation so I couldn’t get an expert opinion to do the review. Ive been stuck with a huge repair bill of almost $14k because of his statement. I’m a single mom of a teenager with an elderly mum in the home. We were out of water on our upper level for almost a month, and lived in an unlivable unit from June till august. This has been my worse experience with any company.