I've been bringing my car to Keller Bros for nearly 3 years now, and I couldn't recommend them more highly! The team is always friendly, efficient, and fair. They get the job done quickly and take great care of their customers. And if you're lucky, you might even get to meet their adorable shop dog!
Jessica Forster
-
January 22, 2025
I had such a great experience. Kirk and Chris were awesome. I had A LOT of things wrong with my car and Chris really took the time to go over all my options. Once I told him that I would be trading my car in sooner than later,
he gave me some inexpensive options for what I needed done and advised me on the most important issues. I really appreciated the honesty and kindness. They have a nice waiting area and can even give you a ride somewhere if needed. I will most definitely be taking my cars here anytime I need things taken care of in the future. I highly recommend!
Margaret Head
-
December 09, 2024
I never leave bad reviews but I thought it was necessary to specifically let women know my experience here. I took my Subaru in for an oil change and just to get a diagnosis on these lights on my dashboard. I had already gone to a few mechanics about the lights and wanted to confirm the diagnosis.
They charged me $120 just to let me know what I sort of already knew. Then they said in order to fix this issue , it would be roughly $1700. They were charging me $1326 for the two parts needed. I went to my friend who is also a mechanic and we found the same exact parts on the Subaru website for a total of $480 - so on parts alone they were charging an additional $846! Yes you read that correctly, $846!! I took my car somewhere else, watched the guy replace the parts and it took him less than an hour and only charged $150 for labor. Meanwhile Kellers was charging $348 for labor.
On top of that, they had my car all day and never called to let me know it was ready for pick up. I ended up just going to the shop towards the end of the business day on my own wondering why it was still in the shop.
A part of me thinks they realize they were trying to scam me because I never heard any follow up on the parts or scheduling time to fix my car. My husband also has been here many times and we compared charges on our invoices and just general documents that suggest services to be done and it was clear, I was being charged more for essentially the same work. It’s really disappointing how mechanics will try to scam people, specifically women.
Dorothy Gibbons
-
November 13, 2024
The staff is very knowledgeable and friendly, always gets to the point. Today the lube department helped me, and they were all great. Plus the front desk is always kind and helpful. I will be returning for all my vehicle needs!
Grant Carden
-
October 18, 2024
I've been going to Keller Brothers for over 30 years and have had nothing but great service on all of my vehicles I've had. It's hard to find a repair shop that you can trust, and thankfully Keller Brothers has earned my trust over those years. All shops bring attention to you about future services (upsell) that need attention, as does Keller Brothers, but I don't feel pressured like other shops do. They're open and upfront with you and make you feel like your not being mislead or being swindled like most shops these days, and that's why I continue to give them my business all these years and will continue to do so.
I've been bringing my car to Keller Bros for nearly 3 years now, and I couldn't recommend them more highly! The team is always friendly, efficient, and fair. They get the job done quickly and take great care of their customers. And if you're lucky, you might even get to meet their adorable shop dog!
I had such a great experience. Kirk and Chris were awesome. I had A LOT of things wrong with my car and Chris really took the time to go over all my options. Once I told him that I would be trading my car in sooner than later, he gave me some inexpensive options for what I needed done and advised me on the most important issues. I really appreciated the honesty and kindness. They have a nice waiting area and can even give you a ride somewhere if needed. I will most definitely be taking my cars here anytime I need things taken care of in the future. I highly recommend!
I never leave bad reviews but I thought it was necessary to specifically let women know my experience here. I took my Subaru in for an oil change and just to get a diagnosis on these lights on my dashboard. I had already gone to a few mechanics about the lights and wanted to confirm the diagnosis. They charged me $120 just to let me know what I sort of already knew. Then they said in order to fix this issue , it would be roughly $1700. They were charging me $1326 for the two parts needed. I went to my friend who is also a mechanic and we found the same exact parts on the Subaru website for a total of $480 - so on parts alone they were charging an additional $846! Yes you read that correctly, $846!! I took my car somewhere else, watched the guy replace the parts and it took him less than an hour and only charged $150 for labor. Meanwhile Kellers was charging $348 for labor. On top of that, they had my car all day and never called to let me know it was ready for pick up. I ended up just going to the shop towards the end of the business day on my own wondering why it was still in the shop. A part of me thinks they realize they were trying to scam me because I never heard any follow up on the parts or scheduling time to fix my car. My husband also has been here many times and we compared charges on our invoices and just general documents that suggest services to be done and it was clear, I was being charged more for essentially the same work. It’s really disappointing how mechanics will try to scam people, specifically women.
The staff is very knowledgeable and friendly, always gets to the point. Today the lube department helped me, and they were all great. Plus the front desk is always kind and helpful. I will be returning for all my vehicle needs!
I've been going to Keller Brothers for over 30 years and have had nothing but great service on all of my vehicles I've had. It's hard to find a repair shop that you can trust, and thankfully Keller Brothers has earned my trust over those years. All shops bring attention to you about future services (upsell) that need attention, as does Keller Brothers, but I don't feel pressured like other shops do. They're open and upfront with you and make you feel like your not being mislead or being swindled like most shops these days, and that's why I continue to give them my business all these years and will continue to do so.