VCA Central Park Animal Hospital
8601 Montview Blvd, Denver, CO 80238, USAAbout VCA Central Park Animal Hospital
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8601 Montview Blvd, Denver, CO 80238, USA
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Long time client of this VCA for my dogs and cats, never really made time to write a review. I recently had to say goodbye to my dog and am so appreciative of the care, empathy, and patience as I said my final goodbyes. They do a fantastic job and I’ll continue to use them for my other pets and future ones.
This Vca is amazing! I had a good feeling when I saw online that they had a cat waiting area but nothing could prepare me from how wonderful everyone is! My cat loves it here and feels so comfortable coming! Which says a lot because he is a diabetic and has to get a lot done. But he still purrs and greats everyone here! Special shoutout to Dr. Eury Rice and the veterinarian technician, Zelle - thank you so much for being incredible and kind! We appreciate you all! ❤️
VCA Central Park used to be pretty good, but now it's just a corporate shell of its former self, existing solely to extract money from pet owners' pockets, with extremely expensive care and very little consistency. We've since moved and found a new vet, an not only are they vastly better, but they are far, far less expensive. If you can help it, find an independent vet that will put your pets' health first. VCA only cares about what you can do for their bottom line. We went to VCA Central Park for 7 years with 4 different dogs. At the beginning, they were good, the vets were consistent, and our main complaint was that it was difficult to get appointments. Over the years, it seemed to be getting more expensive, but we love our dogs, and we figured it was an investment in their health. Then we noticed that the vets started to leave. Then the ones that replaced them left. It felt like a revolving door, meaning there was no consistency of care, the vets didn't know us or our dogs. Because of this, they would change treatment plans we'd agreed to with other vets for no apparent reason. The final straw was when we took one of our dogs in for a dental cleaning. She's 8 lbs, so anesthesia can be risky. We didn't feed her after 6pm the night before, as instructed, and brought her in at 7am the next morning. We were told she would go in soon and we would get text updates. We received no updates. Finally, at 1pm, I called, only to learn that she had not gone in for the procedure yet, she was there for 6 hours, hungry, with zero communication from the staff. I was told she would go in soon. Another half hour with no communication. I called back and told them I would be picking her up. When we started the process of changing vets, VCA made it extremely difficult to get their existing prescriptions. They've changed their policy so now you have to go through their pharmacy, which is typically more expensive. They refused to email the prescriptions, saying that they needed the vet's signature. So I made the hour long trek to go pick up the paper prescriptions. Twice, because the first time they were closed despite it being during their advertised business hours. When I got there, they didn't have the paper prescriptions in their files, so the vet tech printed them out and then stamped the vet's signature on them with a rubber stamp. Complete waste of my time. Now that we've moved, we have a new vet who is much more responsive, gets things done in a timely manner with excellent communication, and costs a small fraction of the price.
Staff is nice and professional however VCA is EXTREMELY overpriced. I wasted $240 on basic labs (plus some other fees that were unreasonably high) and got quoted an additional $1500 to $2000 for a dental cleaning and 1 dental extraction. I went to Banfield and had the cleaning, extraction, blood work, anesthesia and everything for just under $900, plus was able to sign up for their wellness plan for 1 year which still costs less than the quoted price of the single dental cleaning/extraction fees at the VCA. VCA is a rip off. Do NOT recommend if you care about avoiding price gouging.
Vca Central Park has a great staff that really knows how to make your pet feel safe. Without a doubt a great place to bring any animal and trust they will make every effort to ensure your loved companion is taken the utmost care of and as comfortable as possible the entire time.